Shipping policy
Welcome to Krave Creative! Our Shipping Policy outlines the details regarding the shipment of products purchased through our website. By making a purchase, you agree to the terms outlined below.
1. Processing Time:
Orders are typically processed within 1-3 business days after payment is received. Processing time may vary depending on product availability and the volume of orders. You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Methods:
We offer various shipping methods, including standard and expedited options. The available shipping methods may vary based on your location and the nature of the products in your order.
3. Shipping Costs:
Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed at checkout before you complete your purchase.
4. Domestic and International Shipping:
We offer both domestic and international shipping. Domestic shipping is available within the United States, and international shipping is available to select countries. Please note that international customers are responsible for any customs duties or taxes imposed by their respective countries.
5. Estimated Delivery Time:
The estimated delivery time is calculated from the date your order is shipped, not from the date of purchase. Delivery times may vary based on your location, chosen shipping method, and any unforeseen circumstances such as customs delays.
- Domestic Shipping: Typically takes 2-7 business days.
- International Shipping: Delivery times vary by destination and shipping method.
6. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
7. Undeliverable or Returned Packages:
If a package is undeliverable or returned due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping. If the customer chooses not to have the item re-shipped, a refund for the cost of the product (excluding shipping) will be issued.
8. Shipping Delays:
While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as weather, natural disasters, or postal service interruptions.
9. Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at Sales@KraveCreative.com.
By making a purchase through our website, you agree to the terms outlined in this Shipping Policy.